How to Use AD / Entra / Hybrid Status

Steps

1. Open Device Utility.
2. Click Tools.
3. Open Diagnostics.
4. Open Identity & Management.
5. Select AD / Entra / Hybrid Status.
6. Review the join and identity information shown in the output area.
7. Click Refresh if you want updated results.
8. Use Copy or Save if you need to keep the results for documentation or support.

What This Tool Can Help With

This tool can help show whether a device appears to be:

• Active Directory joined
• Microsoft Entra joined
• Hybrid joined
• in a partially configured or unexpected identity state

Best Uses

AD / Entra / Hybrid Status is useful for:

• login or enrollment troubleshooting
• checking whether a device is joined the way it should be
• helping IT staff verify identity and management state
• gathering environment details for support

Notes

• This tool is mainly intended for IT and managed-device environments.
• Results should be reviewed alongside your organization’s expected device-join model.